What Training Tools do the Vendors Offer?

Training is critical to the the success of any book publishing software implementation.

At Kensai when we evaluate software for our clients we rank each training tool on a scale of 0 to 5.

These tools include:

1. Software Documentation
2. Software Tutorials
3. On-Site Training
4. Off-Site Training
5. On-Line Training
6. Flash Tutorials

We also get first hand feedback from the vendor's clients. Is the training effective? Did the employees retain what they learned?

We compile this information to come up with a training score of 0 to 50 for each solution.