Monday, June 1, 2009

BEA 2009 - Hi Point Software

We also met with representatives of The Siroky Group at Book Expo America. The Siroky Group (of Toronto, Canada) owns Hi Point Software, a complete ERP solution for book publishers and distributors.

Our conversations with them confirmed the continued growth of their client base and we reviewed the satisfaction of their clients with their rapid modification policy. Essentially, The Siroky Group has a reputation for rapid implementation and release of client feature requests. When a client requests a new feature, its often added at no additional cost and rolled into the standard product. Where a competitor might charge $5K to add a single new field, TSG may charge nothing.

We also discussed their EDI functionality - a stand feature of their program - and why they don't advertise this feature. Whereas other solutions may require you to purchase an EDI module (and EDI translator software), these features are built into the Hi Point Software. Wow! With Baker & Taylor (and Amazon, B&N and others) requiring EDI order placement, confirmation and invoicing this feature will become a required feature for publishers and distributors, and Hi Point offers it for free.

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